FAQ's
How long does it take to receive my order?
PROCESSING TIME: Processing time takes 48 hours excluding weekends and holidays. Our wigs do have a processing time up to 72 hours because they are custom made.
SHIPPING TIME: Bundles Take 5-7 business days via USPS Priority Mail . Wigs take 7-10 business days
How long can I wear the wig/bundles?
You can wear this hair for 2- 3 years with proper care. Lace closure and lace frontals can last up to 2-4 months with the proper care.
How much hair do I need?
It all depends on the length and style your trying to achieve.
Short or long bob your going to need 2-3 bundles (12-14 inches)
Armpit or bra length: 3 bundles of hair (14 - 16 inches)
Anything longer will require a minimum of 4 bundles (18 - 24 inches)
Can I straighten this hair?
Yes, all of our hair patterns can be straightened, be sure to make sure the hair is clean prior to straightening. Make sure you use a heat protector and a light coat of serum before applying heat .
We do recommend using a titanium flat iron.
What is your refund or return policy?
Refunds are NOT accepted, returns are accepted ONLY if you received the wrong package. **** the package has to be in its original condition not used
I order hair during a sale when will I receive my order?
Processing time is 48hours , during a sale period this processing time can be prolonged depending on the amount of sales coming in.
Shipping time in 5-7 business days **** processing time and shipping time are different.